Operations
The Problem with Full-Time, Single Coverage Cleaning Accounts
Ask yourself this question: What customers should I not do business with? As our cleaning company has grown over the years, we have become more
October 15, 2019
Leadership
10 Traits of a Humble Leader
As the CEO of a janitorial company with over 500 employees, I am convinced humility is the key trait leaders must possess, all skill-sets being
September 23, 2019
Sales/Strategy
Tips To Land Your First Large Cleaning Account
Getting over that first big growth plateau as a janitorial company can be a big challenge. You have gotten the company off the ground, but
September 4, 2019
Leadership
Knowing If The Right Person Is In The Right Seat – Lessons From Traction
The janitorial business is basically a people business. You don’t have some piece of proprietary technology that churns out widgets. Rather, assembling a stellar team
July 23, 2019
Owner Issues
Lessons Learned From A Recent Janitorial Acquisition
Over the last two years, my janitorial company had been looking for our first acquisition to help with expansion into new geographic territories. While we
July 10, 2019
HR
How Cleaner Turnover Is Costing Me Nearly $170k/yr – It Could Be Costing You Big Time As Well
So I’ve been in the cleaning business for nearly 12 years and I’m ashamed to say that I just learned how cleaner turnover affects the
May 14, 2019
HR
Free Janitorial Q&A Webinar
Every month, our Elite BSC Mastermind Group hosts a webinar for the group members. In the previous two blogs, I wrote on two of the
March 26, 2019
HR
Former Cleaning Supervisor Accused Me Of Holding Knife To His Throat
Yesterday was a normal day at my cleaning company. We held a sales strategy meeting, discussed a new account startup, worked on some recruiting strategies,
September 18, 2018
Owner Issues
4 Rules For Family Cleaning Businesses
Family businesses can be a blessing and a curse, sometimes both at the same time. We’ve all heard the horror stories of family businesses gone
August 14, 2018
Operations
Losing Large Accounts – Part 2
In last week’s article, we discussed an account my company lost. While all lost business hurt, that one was not as painful as what I
February 20, 2018
