In last week’s article, we discussed an account my company lost. While all lost business hurt, that one was not as painful as what I describe here. In this short video, I explain how we lost a very profitable account in our niche…and tell you how the customer told us how awesome we are in their cancellation letter (not much of a consolation).
5 Essential KPIs for Your Janitorial Business
In the commercial janitorial services industry, closely tracking your business’s performance is key for maintaining top-notch service, pleasing clients, and fueling growth. Key Performance Indicators
