In last week’s article, we discussed an account my company lost. While all lost business hurt, that one was not as painful as what I describe here. In this short video, I explain how we lost a very profitable account in our niche…and tell you how the customer told us how awesome we are in their cancellation letter (not much of a consolation).
How to Grow Your Janitorial Business – Focus on These 4 Essentials
Growing a healthy business requires a thoughtful approach to service, people, strategy, and finances. To set your commercial janitorial company on a path to success,