Strong relationships with customers are key to making your janitorial company a success. And while good service is essential, a relationship built on trust and
A question I often get is: “How should I bid this job?” Given that the two biggest line items on any budget are labor and
Front line managers and supervisors are the lifeblood of your janitorial business. A poor manager can run off both employees and customers while an excellent
Hope is the fuel of the human soul, the promise of a better future. Not only do we need hope as individuals, but our businesses
The natural inclination of most business owners and sales people is to get new business at all costs. If it can grow the top line
In our final article on branching out your cleaning company, I want to discuss what many would consider the most sexy way to grow, acquisition.
In last week’s article, we discussed how to branch out your cleaning company via large account acquisition. We now turn to a similar but different
In a recent video, I described three different ways to branch out your cleaning company into a new geographic territory: large accounts, boot strapping, and
When it comes to hiring cleaners, quantity of applicants is key! In an industry that sadly boasts an employee turnover rate of greater than 100%,
Yesterday was a normal day at my cleaning company. We held a sales strategy meeting, discussed a new account startup, worked on some recruiting strategies,
