Operations
3 Ways To Justify A Price Increase
Most of you, if you are honest, dread approaching customers with a price increase. You fear the worst. What if they say no? What if
October 4, 2020
Owner Issues
3 Barriers to Scaling Up (Video)
To learn more about scaling up and how to avoid the barriers that could prevent you from getting your company to the place you desire,
October 1, 2020
Lead Measures You Should Be Tracking In Your BSC
When cleaning contractors think about measuring or tracking their performance, usually three metrics come to mind: profit dollars, new sales revenue, and customer retention. While
September 21, 2020
Sales/Strategy
Using LinkedIN To Find Janitorial Prospect Contact Info
I have spoken often about finding janitorial prospects. In many ways, this is the easy part. Identifying clients you want to do business with isn’t
September 20, 2020
Sales/Strategy
How to Bid Janitorial Jobs – The Importance of Production Rates
Let’s get this out there: commercial janitorial work is not overly complex. As mentioned in previous posts, the cost of direct labor (wages) accounts for
September 15, 2020
Sales/Strategy
Using Mailchimp For Janitorial Marketing
Many people have one strategy for finding new janitorial customers: make phone calls or wait for the phone to ring. Making phone calls to prospective
August 18, 2020
Owner Issues
A Cleaning Success Story – From $0 to $1.5M
Perhaps nothing will get your more excited and motivated to grow your janitorial company than hearing the story of how someone else has done it.
July 24, 2020
HR
Three Issues Facing HR in a Post Covid-19 World
“Our new normal” A phrase you undoubtedly hear so often you may now be immune to it. While living in a post-pandemic world sometimes feels
July 7, 2020
Sales/Strategy
How To Identify The Ideal Customer In The Janitorial Industry
I remember well the first time I went out to purchase my own car. With a little money in my pocket for the first time,
June 16, 2020
Leadership
Racism, Unity, & The Janitorial Industry
Unless you’ve been living with your head in the sand, you are witnessing a massive amount of cultural unrest due to the unjust murder of
June 10, 2020
