Owner Issues
Analyze Your BSC to Maximize Your Growth Strategy
As the owner of your janitorial company, one of the key functions of your role in the organization is to think strategically. Specifically, to think
December 3, 2021
Operations
Should Your Sales Reps Help Manage Your Existing Customers?
I was recently invited to host a sales workshop for the Office Pride franchise organization. The event took place in Indianapolis with nearly 40 people
August 4, 2021
Owner Issues
What Should You Do With Your Forgiven PPP Funds?
During the middle of last year, when the COVID crisis was in full swing, most of us in the janitorial industry applied for and obtained
July 8, 2021
Operations
Strip & Wax – Big profits when you price it right
Stripping and waxing resilient floors can be a very profitable form of extra-bill work if priced correctly, sometimes bringing in profit margins north of 50%.
June 21, 2021
Sales/Strategy
5 Components of a Successful Janitorial Sales Program
Let’s be honest, we all would grow our cleaning companies faster if we could. We would take on more business if our sales team (or
June 1, 2021
Sales/Strategy
Close On More Contracts – 4 Tips
One of our Elite BSC Tribe members recently asked this question. “I have 3 ripe prospects in my sales funnel right now. What is your
May 5, 2021
Owner Issues
Why Your Cleaning Company Should Consider NOT Giving To Charities
As the years roll on, giving occupies a greater and greater place on my priority list. Each year, our company allocates a certain amount of
April 10, 2021
Operations
The Janitorial Service Profit Chain
Several years ago, I stumbled across an academically oriented business book titled The Service Profit Chain. I later discovered the authors had written an article
March 17, 2021
Sales/Strategy
Janitorial Pricing Tip – Our Most Popular Video
When I first started my janitorial consulting business, I was still in the thick of things here at my own cleaning company. Reviewing bids was
February 17, 2021
Operations
Janitorial Operations Conference – LIVE, IN-PERSON
During that last part of 2020, we hosted our first every Operations Workshop. Registration for this event was only open to members of our Elite
January 12, 2021
