Part of the process of selling janitorial services is being able to coach the prospect on how to make an informed buying decision. We often
Strong relationships with customers are key to making your janitorial company a success. And while good service is essential, a relationship built on trust and
The natural inclination of most business owners and sales people is to get new business at all costs. If it can grow the top line
In last week’s article, we discussed an account my company lost. While all lost business hurt, that one was not as painful as what I
We all dread that phone call from one of our large customers. You know the one. “We are sorry, but as of today, you on
We all know how hard it can be to recruit, hire, and train those all-star cleaners. You know, those team members who are dedicated, consistent,
There are generally two responses you hear from janitorial contractors when asked their opinion on contracts with customers. Some people think contracts don’t matter. They
