Operations
Losing A Large Contract – Part 1
We all dread that phone call from one of our large customers. You know the one. “We are sorry, but as of today, you on
February 14, 2018
Uncategorized
Tequila, Whales, and Cleaning – A Recap of the BSCAI CEO Seminar
The BSCAI CEO seminar was long on fun, learning, and networking, but short on sleep. Nonetheless, Todd Hopkins, Chris Mundschenk, and all the folks at
February 6, 2018
Leadership
Why Donald Trump Would Make A Terrible Janitorial Manager
**TRIGGER WARNING** Love him or hate him, there has perhaps never been a president more polarizing than Donald Trump. His hatred of the media, willingness
January 30, 2018
Operations
Janitorial Contracts Part 2 – Prevent Customers From Stealing Your Best Employees
We all know how hard it can be to recruit, hire, and train those all-star cleaners. You know, those team members who are dedicated, consistent,
January 23, 2018
Operations
Janitorial Contracts Part 1 – Protect Yourself From Early Terminations
There are generally two responses you hear from janitorial contractors when asked their opinion on contracts with customers. Some people think contracts don’t matter. They
January 16, 2018
Owner Issues
Make Your BSC Sellable – 5 Tips To Get Maximum Value Out Of Your Company
Regardless of the stage of life you are in, positioning your BSC for a potential sale should always be something on your mind. As I
January 2, 2018
Finance/Admin
My Company Financial Results Revealed – November 2017
Members of my Elite BSC Mastermind Group receive a monthly report of my company financial results. The attached video is a sample of what they
December 19, 2017
Sales/Strategy
Strategy Is Not What You Think – 3 Questions BSCs Must Ask
In the world of business, few terms get thrown around more often than the word “strategy.” And trust me, the janitorial industry is no exception.
December 12, 2017
Operations
Reduce Your #1 Expense, Labor – 4 Tactics
Labor Savings Tip #1 – Mobile or Telephone Timekeeping Managing labor is the name of the game in the janitorial industry. 60%+ of our expenses
December 5, 2017
Operations
4 Tips To Keep Supply Expense Below 2.5%
Outside of labor, janitorial supplies are the greatest job cost expense contractors have to control. For years, my company struggled to keep our supply expenses
November 28, 2017
