Many of the conversations I have with leaders of commercial janitorial companies center on growth, specifically how to add new customers and revenue. Almost without
When I talk with BSC owners, the question of hiring a salesperson almost always comes up. Over the years, I’ve seen what works and what
In the janitorial industry, it is easy to celebrate a new contract without considering its full long-term value. The reality is that customers who stay
You’ve done the work. You’ve carefully calculated daily work hours, considered all your costs, applied a fair mark-up, and feel like you’ve connected with the
Let’s be honest—site visits can feel a little awkward. You’re trying to build rapport, ask smart questions, and not look like you’re casing the place.
You’ve seen the promises: “Hit 7 Figures Fast—Here’s How.” Some of it sounds easy. But if you’re serious about building a janitorial business that lasts,
In today’s competitive market, the way B2B buyers make purchasing decisions has evolved. For commercial janitorial services companies, understanding this shift can help secure larger
4.2 hours. That’s what shows up on a timekeeping report when a team member works 4 hours and 12 minutes. If that employee was budgeted
Hard Truths About Winning New Business You know the feeling—you’ve gathered all your measurements, built a great relationship with the contact, and carefully calculated your
In a Harvard Business Review video (A Plan Is Not a Strategy), Roger Martin explains why many strategic plans fail to deliver results. The problem
