One of the biggest challenges we face as cleaning companies is getting great people on our team and keeping them there. I can attest from personal experience that it is hard to retain top level talent in our organizations. What we have learned over the years is the need to create a culture of advancement. When career growth is always an option WITHIN the company, your best team members are more likely to stay. But this is not something that just happens, rather it is a culture that must be cultivated and nourished. Watch the video to learn more.
“My pleasure.” These simple words are but a part of the larger customer experience strategy at Chick-fil-A. If you have eaten at Chick-fil-A, you know!