Considerations for Janitorial Service Agreements
Best Practices and Ideas In a previous article Establishing a Customer Experience Strategy, we used Deloitte’s definition for customer experience – “the sum of all
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Providing Value Through Customer Meetings
Tips and Elements for Successful Customer Meetings Retaining customers is one of the most important elements of long-term success in our industry. As such, developing
Growing Your Janitorial Services Business – Think Marathon, Not Sprint
A common question we receive is – “When should I hire a salesperson?” Or, “What should I look for in a salesperson?” Those are certainly very
Janitorial Success Factors
Financial Performance Measure – Labor-to-Sales Ratio Janitorial companies generally measure success in three broad categories – customer satisfaction, team member engagement/satisfaction, and financial performance. There
