As owners of cleaning companies, we are often cautious about sharing financial information with our management team. As a general rule, it is fear that drives this decision. We are afraid of how our team will respond when they see how much money this or that account generates. As we all know, we ain’t getting rich off this thing, but we still worry about that perception. Because of that, we hold the cards close to the chest. But I think this is a mistake. In this video, I share why I think financial disclosure can be a benefit to you and your team.

What Is a Customer Really Worth? Understanding CLV in Commercial Janitorial Services
In the janitorial industry, it is easy to celebrate a new contract without considering its full long-term value. The reality is that customers who stay